1. Terms and Conditions (T&C)
1.1. These T&C are an agreement between Reys and Meys Limited (the `Company`) and You (the `Player`).
1.2. These T&C apply to the use of the pakakumi.com (PAKAKUMI, PakaKumi, Website) by You, the Player.
1.3. These T&C are applied when you click 'I Accept Terms And Conditions' and register. By registering, you acknowledge to pakakumi that you have read and accepted the T&C and that you are at least 18 years old. Using any part of the Website after logging in signifies that you agree to the T&C.
1.4. You must read these T&C before registering and clicking on the 'I Accept Terms And Conditions' checkbox. Not agreeing with these T&C at any time makes it prohibited to use Pakakumi.
1.5. You understand and agree that Pakakumi may modify and/or amend these T&C at any time.
2. Eligibility to Use Pakakumi
2.1. You may use Pakakumi only if:
2.2. You are at least 18 years old and have reached the minimum legal age if required in the jurisdiction where You are residing; and
2.3. It is legal for You to use Pakakumi in accordance to the laws in Your jurisdiction of residence.
2.4. It is Your responsibility to make sure that You don't breach any laws by using Pakakumi.
2.5. Residents in the following markets are not allowed to use Pakakumi: Australia, USA, Aruba, Bonaire, Belize, Curaçao, Netherlands, France, Saba, St Martin, Statia
3. Registration and Handling of Your Pakakumi Account
3.1.1. In order place any wagers on Pakakumi, you must register and open an account.
3.1.2. All required information must be entered truthfully during the registration, most importantly a valid and functioning email/phone where you can be reached; Entering an invalid phone/email address will make it impossible to reset your password or withdraw any funds. This also applies if you register through Google, Facebook or any such third party login/authentication service. It is Your responsibility to make sure that the information used at the time of registration is true, correct and complete.
3.1.3. During registration, You will choose Your phone/email and password. It is Your responsibility to keep your login details secret. Pakakumi is not to be held responsible for any misuse of Your Account by anyone if you have disclosed Your account information, whether accidental or intentional, whether passive or active, to a third party.
3.1.4. Pakakumi may refuse to let you register a new User Account or may close Your Account. In such a case, all virtual funds (minus the transaction fee) in Your Account will be sent back to You.
3.2. CLOSING OF ACCOUNT
3.2.1. You can close Your Account by emailing support@pakakumi.com. Pakakumi will return any account balance minus withdrawal fees, using a method of Pakakumi's choice.
3.2.2. Pakakumi may choose to close Your Account and refund the account balance, minus withdrawal fees, at any time and without providing a reason.
3.3. Deposits Into Your Account
3.3.1. Pakakumi may credit a player's account with a 'bonus'. Bonus conditions are set out on the bonus page from time to time.
3.3.2. Deposits into your Account are made by transferring money from the mobile number associated with your account (and ONLY from that number) to PakaKumi Paybill Number.
3.3.3. Deposited amounts are made available on Your Account as soon as the payment is confirmed by MPESA.
3.3.4. We may use implement procedures to confirm your identity when before deposits are credited into your Account.
3.3.5. If requested to send us documents, it's Your responsibility to send us documents that are genuine. Any faked or misleading documents may result in closure of Your Account and return of unsused deposited funds.
3.4. Withdrawals From Your Account
3.4.1. If Your Account is erroneously credited with winnings, the amount will be subtracted from your Account. If the balance was already withdrawn prior to us noticing the error, you owe the amount to us. If Your Account is erroneously credited, you have to let us know immediately by sending an email to support@pakakumi.com.
3.4.2. Pakakumi may carry out arbitrary verification procedures before sending out pay-outs. This verification may include asking for photo copies of a player's ID, passport, and requiring the customer to sign a message for an address that an early deposit was made from.
3.4.3. Withdrawals are made by directly transferring money via MPESA to the mobile number associated with your account (and ONLY from that number).
4. Your Obligations
4.1. By using Pakakumi, You warrant that:
4.1.1. You use Pakakumi on your own behalf and using Your one and only Pakakumi account;
4.1.2. You are at least 18 years of age or have reached any higher minimum age if required in the jurisdiction where You are residing; and
4.1.3. You use Pakakumi non-professionally for recreational reasons only;
4.1.4. You understand that if you are using Pakakumi, You risk losing any money deposited into Your Account;
4.1.5. You understand that currency exchange rate can vary dramatically over time depending on current market value. If the exchange rate to EUR changes, Your Account's EUR balance will also change.
4.1.6. You are responsible for declaring any taxes that apply to You for any winnings from Pakakumi;
4.2. Rude and/or obscene chat messages in Pakakumi's chat system or in Your Account name are not allowed.
4.3. If a bet is completed or a payment is made by Pakakumi in error, Pakakumi reserves the right to retroactively cancel or correct bets containing the error by re-settling all the bets at the correct spreads/terms/prices time of the bet.
4.4. If You become aware of errors in Pakakumi, You agree to not take advantage of them. You also agree to report any errors immediately to the Pakakumi support. We usually reward such reports with a bounty. If You fail to report such errors, Pakakumi has the right to compensation of any costs related to any error(s).
4.5. If a game round is started but is later miscarried, Pakakumi will refund the bet amount to the User Account.
4.6. pakakumi.com may limit or reject wagers. You are not allowed to bet an amount greater than Your Account balance. Wins are credited to the user's personal Account.
4.7. Pakakumi reserves the right to retain deposits if there is reasonable suspicion of manipulation of the system.
4.8. We may require additional verification if we are suspecting that transactions are in any way fraudulent.
4.9. pakakumi.com reserves the right to void in full or partially any wager, would we deem that any of the circumstances listed below have occurred:
4.9.1. You and or any person associated with you are directly or indirectly avoiding the rules of pakakumi.com,
4.9.2. You, or any person or persons associated with you may directly or indirectly influence the outcome of an event, to obtain an unlawful advantage,
4.9.3. Bets have been placed that should not have been processed if Pakakumi was not having technical problems,
4.9.4. Due to any kind of error, such as a mistake, typo, misprint, force majeure, technical error or any other reason, wagers have been erroneously accepted and/or placed due to this or any other error.
5. Complaints
5.1. Complaints should be made by contacting our support via email to support@pakakumi.com.
5.2. If the outcome of a wager is disputed, you agree that the server logs are the final authority when determining the validity of any claim.
5.3. If there's a disagreement between the result seen on your screen and the game server logs, results on the game server will prevail. You agree that server records are the final authority determining any wager's outcome.
5.4. When we wish to contact you regarding such a dispute, we will do so by using your phone/email supplied.
6. YOUR ACCOUNT
6.1. You are limited to having only one Account. Opening more than one Account at Pakakumi may result in blocking or suspension of all Your User Accounts and any balance credited to your accounts will be frozen.
6.2. If you find out that you have more than one Account you must email and notify us immediately at support@pakakumi.com. If you don't notify us we might block Your Account.
6.3. You must inform us by email to support@pakakumi.com as soon as you see any errors in Your Account regarding any bets you have placed. We may rollback any bets with any such an error.
6.4. You must enter a valid email address and all mandatory fields during registration. Failure to supply a valid email address will render withdrawals and recovery of your passwords impossible. It's Your responsibility to make sure that the information provided during registration is correct, true and complete.
6.5. We may carry out Know Your Customer (KYC) procedures and Your Account may be temporarily closed or blocked if Pakakumi determine that information you have supplied is misleading or false.
6.7. During registration, you have to choose an phone/email, username and a password for Your Account. The username may not be offensive or disruptive. It's Your responsibility to make sure that Your login information is kept secret, securely, and are not disclosed to anyone. Pakakumi are not responsible or liable for any misuse of Your Account due to Your disclosure.
7. General Wagering Rules
7.1. Bets may only be placed over the internet.
7.2. Bets may be placed only by a properly registered and logged in account holder.
7.3. Bets may only be placed if you have enough balance in Your Account.
7.4. Any bets will be subjugated by the T&Cs that were available when the bet was accepted.
7.5. Pakakumi may adjust any bet payout to a Pakakumi account if it is later determined by Pakakumi that the payout has derived from an error.
7.6. A bet that has been accepted and placed cannot be withdrawn, amended or cancelled by the player.
7.7. The list of Your bets, their details and status are available for you to view on the Pakakumi website.
7.8. When placing a bet, you confirm that you have understood and read in full all of these T&Cs.
7.9. Pakakumi manages Your User Account, calculates the available balance, the amount of winnings and the betting on the house balance. Unless later proven erroneous, these amounts are considered accurate and final.
7.10. You are solely responsible bets placed by your account.
7.11. When a game round's final result is confirmed, winnings are added to Your Account balance.
7.12. The maximum amount paid out to all players cumulatively per game round will not exceed KES 1000000. Pakakumi reserves the right to automatically cashout players early to ensure the limit is not exceeded.
8. Cancelled and erroneous game rounds
8.1. Pakakumi is not to be held liable for any lag, server disruptions, downtime or any technical disruption to the game. Refunds may be given out only if the Pakakumi management choose to do so.
8.2. Pakakumi shall not be liable for damages or losses that are deemed to or are alleged to have happened in connection with Pakakumi; including without limitation, interruptions or delays in transmission or operation, corruption or loss of data, any misuse of Pakakumi, communication failure or any errors in the website content.
8.3. If there is a system malfunction, all bets and bonuses are void.
9. Promotions and Bonuses
9.1. Pakakumi may cancel any bonus or promotion if we have reason to believe that the bonus is being abused or has been set up incorrectly. If the bonus has already been credited, we may decline withdrawal request and deduct the bonus amount from Your balance. Pakakumi determines if a bonus has been set up incorrectly.
9.2. All Pakakumi offers are for recreational only players and Pakakumi may limit the eligibility of customers to participate in any promotions.
9.3. If any terms of the promotion or bonus offer is breached, or if there are a series of deposits or bets by a player or group of players, enhanced payments, free or risk free bets results in outcome independent profits, whether as a group or individually, Pakakumi may reclaim the bonus at their discretion, void any bet funded in any part by the bonus or void the bonus or risk free bets. Pakakumi reserves the right to charge the User Account the value of the bonus, risk free bet or free bet bonus to make up for administrative costs. Pakakumi may ask any User to provide documentation to be satisfied in as to the User's identity before giving out any bonus, free or risk free offer to the User's account balance.
9.4. Pakakumi may amend, reclaim, refuse or cancel any promotion at any time at its own discretion.
9.5. You acknowledge that separate and additional T&Cs exist for special offers, promotions and bonuses. These T&Cs are available in the content pages of Pakakumi, or have been emailed to you. If there is a discrepancy between the Pakakumi General Terms of Service and provisions of promotions and bonuses, the provisions of the promotions and bonuses will prevail.
9.6. Bonuses can only be used once per person, User Account, household, family, email address, address and IP addresses. Pakakumi may close Your Account and return any deposits to you if any evidence of abuse or fraud is found.
9.7. promotions and bonuses may have withdrawal restrictions attached to them and/or additional requirements. Bonus terms will be published with the promotion. Making a withdrawal before any wagering requirements are met, will make the full bonus amount and any winnings from the bonus be deducted from Your Account.
10. Live Chat
10.1. Your use of the chat facility should be only for recreational and socialising purposes. We may provide live chat that is moderated. We may review, moderate and keep a record of all messages made in the chat.
10.2. We may remove the chat unctionality and/or terminate your Account if you:
(a) use the chat to engage in unlawful conduct or if You encourage conduct we deem seriously inappropriate. (b) make any statements or comments that are grossly offensive or sexually explicit, including racism, bigotry, profanity or hatred; (c) make statements or messages that are defamatory, insulting or abusive; (d) use the chat to promote, advertise or otherwise mention other competing online entities; (e) make statements about Pakakumi that are malicious and/or untrue and/or damaging to Pakakumi;
10.3. The Live Chat is only for communication between you as a player and us and may not be redistributed or copied in any way.
11. Limitation of Liability
11.1. The game and website are provided without warranty. You use the pakakumi.com and play the game at your own risk.
11.2. We, our employees, directors and partners:
11.2.1. Shall not be liable for any expenses, loss, costs or damages arising from using the Pakakumi Website.
11.2.2. Don't warrant that the Website and software will be accessible without interruptions
11.2.3. Don't warrant that the Website and software are error free;
11.2.4. Don't warrant that the Pakakumi Website and software are fit for their purpose;
11.3. You confirm that if there is an error in the Game, any bets made when the game is malfunctioning shall be void. Balance or winnings obtained from a malfunction of the service, and any subsequent bets with said funds shall be voided.
11.4. You agree to hold harmless our employees, directors, service providers and partners for any expenses, costs, losses, claims, damages and liabilities that may arise from using the Website.
11.5. Pakakumi's maximum liability regarding Your use of the Website will not be greater than the equivalent of USD 100.
12. Termination, Penalties and Breaches
12.1. You acknowledge that Pakakumi shall be the decision-maker ultimately deciding if you have violated Pakakumi’s rules or T&C in a way that results in closing your account or barring you from Pakakumi.
12.2. If You breach these T&C or if Pakakumi suspects that You have, pakakumi.com may close Your Account, return any unused deposits and withhold any winnings and retain any bonus or promotion balance in Your Account as a fee.
13. Intellectual Property Rights
13.1. The website design, graphics, text, sound, music, video, other material and source code on pakakumi.com are subject proprietary rights and copyright which are owned by us.
14. Inactive/Dormant Accounts
14.1. If no wager or transaction has been processed in your account at Pakakumi for twenty-four (24) months, Your Account is considered dormant. We will contact you regarding withdrawal any balance in Your Account. If we are unable to reach you, Pakakumi will retain the balance as a fee.
15. Applicable Jurisdictional Law
15.1. Before using Pakakumi, you must read the T&Cs carefully. Using any part of the Pakakumi website confirms consent with these T&C.